Websites & Email | Online Marketing | Technical Support
WebIT offers support in a 'Pay-As-You-Go' option if you want to avoid contracts. Alternatively, there is the Service Level Agreement option to help maximise your costs according to the support you need. Whether its a 2, 4, 8 or 24 hour response time, you will have access to a technical support number to resolve any issues so you can focus on your customers and run your business smoothly. Of course, you can change the Service Level Agreement at anytime to increase the speed of resolution time depending on the impact IT problems have on your business.
- Your emails not reaching the intended recipient
- Senders emails not reaching you
- Prevent and block spam email
- Remove your email address from blacklists
- Your website is 'down'
- Migrating to a new hosting provider
- Need your HTML/CSS updated to HTML5/CSS3
- Your website does not look right on some browsers
- Online forms have stopped working
- A specification that suits your business
- Software & Hardware installs
- Flexible warranty's
- Slow computer? Virus? Get it cleaned
- Replace faulty hardware; broken keyboards, screens,
disk drives, network cards, graphic cards
- Software add-ons and resolution with third party vendors
- Access to Technical Support phone number
- Solve problems over the phone while
your PC is being remote controlled
- Call outs and onsite resolution